Services

Victoria Business Solutions offers a wide range of administrative services. Contact us if you are looking for something that is not listed.

Services:

  • Shopping Cart Administration - new products, autoresponders, reports etc.

  • Ezine/Newsletter Broadcasting - researching, drafting portions of and formatting for distribution

  • Word Processing - correspondence, reports, proposals, manuals, handouts, speeches

  • Excel Spreadsheets - designing, preparing and maintaining spreadsheets

  • PowerPoint Presentations - designing professional presentations and handouts

  • Mail Outs - mail merge, labels, stuffing envelopes, packaging and delivering to post office

  • Event and Meeting Arrangements - bookings, all arrangements, handouts, presentation material, agenda/minutes

  • Travel Arrangements - booking travel, accommodation, car rental, dinner reservations

  • Email Management - sending messages, newsletters, responding to messages, customer service

  • Voicemail Management - recording professional messages, checking and returning messages

Rates

Rates vary according to the service requested. Virtual assistants generally charge by the hour; rates range from $25-$50 per hour. As you consider the "real cost" of an employee, consider the cost of:

  • advertising, screening resumes, interviewing and training

  • base employee salary, employment taxes, insurance, benefit packages

  • office space and equipment

  • time lost due to illness and socializing

Contracting Victoria Business Solutions as your personal assistant is a very cost effective way of handling your administrative tasks.

Many clients who use our services on a continuous basis are interested in special rates. We offer 4 affordable plans to accommodate our clients:

Retainer Plans

Bronze Plan Silver Plan Gold Plan Platinum Plan
10 hours/month 20 hours/month 40 hours/month 60 hours/month
5% savings 10% savings 15% savings 20% savings

Retainer fees are paid monthly and due on the 1st of each month in order to guarantee the special rate. Additional hours will be billed at the special rate. An agreement must be signed by the client and returned before beginning work.

Hourly Plan

If you would like to negotiate a plan, I invite you to contact me at cindy@victoriabusinesssolutions.com.

Payment Policies:

  • Hourly rates are billed in 15 minute increments

  • A signed agreement is required before beginning work

  • Payment is accepted by cheque (via postal mail) or by MasterCard/Visa via the online PayPal.com system.

  • Monthly retainer invoices are emailed on the 15th of the previous month. Payment is due on or prior to the first of the retainer month

  • Regular invoices are sent on the last day of the month are payable within 10 days

  • We will do everything to ensure the monthly retainer hours are used within the given month. Unused retainer fees are non-refundable. We will gladly accommodate you by completing additional services to cover the unused portion.

  • Returned checks will be charged a $25.00 service fee.

    Victoria Business Solutions
    Phone: (250) 655-8276 eFax: (270) 574-7376
    Email: cindy@victoriabusinesssolutions.com